For example, you may be trying to sign a petition, add your name to an open letter, send a pre-filled email to your Member of Parliament or RSVP to an event but the website isn’t working.

Sorry to hear you’re having difficulties with our website, that can be really frustrating!

Try these three steps to troubleshoot the issue:

  1. Use a different device. For example, if you are attempting to open the link on your mobile phone, try it on your laptop or computer instead.
  2. Use a private window. Try opening a private (also known as a “hidden” or “incognito”) browser window, then paste or type the link into that tab.
  3. Use a different internet browser. For example, if you usually use Mozilla Firefox, try opening the link in Internet Explorer or Google Chrome instead.

If you’ve tried these steps and none of them help, please email us at [email protected] so we can investigate further, and please include a photograph or screenshot of the issue.

For urgent inquiries, contact us on 1800 223 669 (free within Australia) Monday-Friday, 9am-5pm AEDT.