Call GHD: Rule out Adani

I saids Stop Working with Adani they said it is under consideration

I was hurriedly referred to their website and invited to leave feedback.

Sydney
Courteous. Listened. Took my details & said she would pass my message on to the CEO.

Melbourne
Abrupt, brusque. Said to go to website. She said she could not pass on my phone message to CEO. Hung up quickly.

Brisbane
Listened politely. Wouldn’t take my name and number. I began to say “How will he know I’ve rung, if you don’t take my name?” but she hung up halfway through this.

Canberra
Listened patiently & took my details to pass on message. I asked if she also was concerned, and she said “Of course”.

Hobart
Reception didn’t pick up but I was able to leave a recorded message.

Adelaide
Courteous. Listened. I asked her if she agreed with my concerns. She said she couldn’t comment. I then started to get a bit tearful (happens when talking about Adani) – I apologized, to which she replied “That’s understandable”. Took my details.

Townsville
Courteous. Listened. Took my message and details. Will pass on message. She said “No comment” when I asked her if she agreed with my concerns.

Geelong (call picked up by Traralgon office – Geelong has no Reception).
She was about to transfer me to Melbourne but I pointed out that the person in Melbourne I had already spoken with was not friendly, so she listened, took my details, saying she would pass on message. I asked her if she agreed with me but she said “Can’t comment”.

Launceston
Call was transferred to Hobart office so didn’t leave a (second) message.

Perth
Courteous. Before I could begin, she asked if my call was about Adani. Took my details and asked her to pass on message to CEO. She said “Couldn’t comment” when I asked if she shared my concerns.

Went okay. She was polite and willing to listen. She did direct me to the website but I just asked again to pass the message on :)

I called Sydney, and she seemed to know my surname already. Weird! She was polite and said she’d pass on my message to the CEO, and also told me to go on their website, which I will.

Adelaide – no good, the receptionist told me to contact Adani. I informed her that I had and that I was encouraging GHD not to work with Adani. She said ‘not a problem’, ‘thankyou’ and ended the call. It was clear that she was not interested.

Left a message through their online feedback form

Sydney office. 1pm Wednesday. Left detailed message requesting GHD cease work with Adani.

Brisbane receptionist very polite and very abrupt.

I called all of them but Alison from Tassie answered calls from both Hobart and Launceston. Most of them were happy to pass on the message. I kept it pretty short and sweet and just asked them to pass my msg (pls end GHD’s relationship with Adani) to the CEO.

Cut me short, saying I should go to their website and record my message there. But I asked them to also record my live call.

Brisbane

Melbourne – they say its not GHD!

Ok,lady gave me website address to register my complaint. I get the impression the staff dont want anything to do with adani(those bastards dont get a capitol letter from me lol) i will make more calls this afternoon!

Brisbane receptionist listened for approx. 1 minute about my concerns about GHD working with Adani. She said she was happy to pass my message on but she was very busy and ended the call quite abruptly without taking my details.

I gave my name & spelt it out which was written down. Politely I requested that Management stop support for Adani as the matter of stopping Adani was most serious. Told me to go to website GHD con/Carmichael. Again I politely thanked the person.

I rang Brisbane. Nice enough woman but perfunctory in approach. She did not appear interested to take my name (and did not) and said she’d lodge my complaint but nothing specific. Maybe she’s had a few of these calls. Wasn’t sure she would do anything.
I rang Sydney and I could clearly sense the woman was sympathetic to the cause. She took my name and passed it on.

Melbourne office. I was told by Kate that I could go to their website feedback page. I said I’ve made a personal call and would appreciate if she could pass that on. She said she would.

Canberra GHD – left a message with receptionist praising GHD on other local projects in Canberra and asking Ashley to reconsider working on Adani coal mine

Sydney… kindly person
Melbourne…. busy line then rude. Said go to website.
Brisbane….. kindly person
Canberra …. kindly person
Townsville….kindly person

Rang the Townsville office and left a message about the Adani project and GHD’s reputation.
I said I would call back to speak to someone.

Left message

Chickened out on phone calls – am sure they are more effective – but did leave a message on their feedback website (Contact Us)

Just got their after hours message. I left them a message for Ashley Wright to call me because I want to know if he has heard of the “uncertainty principle” which forms the backbone of all decision-makng in the field of sustainable development … unless Murdoch University stopped teaching it and switched to teaching that coal mining is the way to go … because I don’t understand why I am taught one thing at university but so-called experts just go ahead and belligerently do the opposite.

I left an email message

Perth office, spoke to Penny who was delightful and we had a very good conversation.

Called Brisbane and spoke with Caroline. I said I support their sustainable energy projects and question what working with Adani would bring for the future considering current climate damage. She said thank you I’ll pass your message on and quickly hung up.